Reference

Privacy Policy for your lotare account

When you open an account for Live Roulette, Aviator, Jhandi Munda or sportsbook markets, our Privacy Policy explains the data we collect and why.

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lotare Privacy Policy for your lotare account
CONTACT ROUTES

Reach us about privacy requests

Privacy questions need a clear path, not a maze. Use the contact route that matches your issue, include your registered mobile number or email address, and avoid sending card photos unless we specifically ask through a secure channel. We use your message only to identify the account, answer the request and keep a record of the exchange.

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Privacy email

Write to [email protected] if you want to ask what data we hold, request a correction, or raise a concern about sharing. Include your registered contact detail so we can match the account safely.

Account support

Use in-account support when you are signed in and need help with wallet records, login alerts or document status. Messages from a signed-in session help us confirm that the request comes from you.

Security report

If you believe your account was accessed by someone else, contact us without delay and change your password. We may ask for recent device, location or payment references to check the activity trail.

DATA PRACTICE

Live Roulette data handled with care

Our privacy work is tied to real account actions: sign-in, wallet checks, game launches, support tickets and security alerts.

Data we collect

We collect account details you type in, payment references from UPI, Paytm or PhonePe, device identifiers, IP data, session logs and support messages. Each category is linked to account access, wallet checks or security.

Cookie choices

Cookies help keep you signed in, remember language choices and measure whether pages load correctly. You can manage browser cookies, though blocking some cookies may affect sign-in, cashier pages or fraud checks.

Payment privacy

For deposits and withdrawals, we use payment references to match money movement with your wallet. We do not store full UPI PINs or banking passwords, and we do not ask for them in chat.

Account security

Login records, device signals and withdrawal checks help us spot unusual activity. If a sign-in looks different from your usual pattern, we may pause a request and ask for extra confirmation.

Retention rules

Some records must stay for tax, payment, dispute and legal reasons even after you close an account. When those reasons no longer apply, we delete, mask or separate data from active systems.

Your requests

You can ask for access, correction, deletion where lawful, or details about sharing. We may need identity checks before acting, because privacy requests can expose sensitive account and payment data.

Questions about your Privacy Policy rights

These answers explain how the Privacy Policy works when you create an account, use the wallet, open games such as Aviator or Bingo, or contact support. They focus on data handling, privacy choices and account records, so you know what to expect before you join or continue using the service.

We collect the details needed to run your account, such as name, mobile number, email address, date of birth where required, payment references, device data, session logs and support messages linked with your activity.

Payment references help us match deposits and withdrawals to your wallet, check failed or delayed requests, resolve disputes and meet record duties. We do not ask for your UPI PIN or banking password.

Yes. Send a request from your registered email address or signed-in account area. We may verify your identity first, then share the account data we can provide under applicable law.

Yes, you can request a correction through account support or [email protected]. We may ask for proof before changing sensitive details, because contact data controls login alerts and wallet-related messages.

Retention depends on the record type. Support chats may be kept for dispute handling, while payment and verification records can stay longer when tax, fraud prevention or legal rules require storage.

We share data only for clear purposes, such as payment processing, identity checks, hosting, fraud prevention, analytics, support tools or legal requests. Each provider receives only the data needed for that task.

Change your password, contact support, and mention any unfamiliar device, location or payment request. We can check recent sessions and may pause sensitive actions while the account is being assessed.

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